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AI & Automation

Social Sentinel

Your unfair advantage on social media.

Social Sentinel Watch the video

When a business is online, its communication is everywhere: comments, messages, ads, DMs across platforms. That creates chaos — and loses customers. Social Sentinel works like a trained digital employee, 24/7: it gathers everything in one place, suggests or sends automatic replies in your tone, likes, spots sales opportunities and hides negative or toxic comments within seconds.

  • All comments & DMs in one place
  • Automatic replies in your brand voice
  • Hides negative comments in seconds
  • Different tone per platform
Cost
Setup $300 + $28/month
Book a consultation

Ideal for

  • Businesses with active socials & ads
  • Anyone missing messages or replying late
  • Brands that want to protect their image
In detail

What it does & why it matters

The moment a business goes online, its communication spreads everywhere: comments on posts and ads, Facebook messages, DMs on Instagram and TikTok. For most businesses this creates chaos — enough interactions to cause confusion, but not enough to justify a dedicated employee.

The result: messages answered late, comments forgotten, leads lost, and the odd negative comment staying public longer than it should. Social Sentinel is a trained digital employee working 24/7 that puts all of this in order.

How it works

Step by step, simply

It gathers

Collects comments & private messages from Facebook, Instagram and TikTok — posts, ads, DMs — into one organised place.

It answers in your tone

Suggests or sends automatic replies, likes, with a different tone per platform and per type (public comment vs private message).

It protects your image

Detects and hides negative or toxic comments immediately — none stays public for more than a few seconds.

It spots opportunities

Recognises potential sales and flags them as important, so no ready-to-buy customer slips away.

Your benefits

What you gain in practice

No missed opportunities

The customer who messaged at 11pm gets an instant reply — they never get the chance to go elsewhere.

An intact public image

Negative comments don't haunt your ads. Your brand's image stays clean and professional.

You save enormous time

You stop chasing messages across five apps. Everything happens in order, automatically and fast.

100% tailored to you

We train it on your services, prices, processes and brand voice — it doesn't answer in vague generalities.

At a glance

Key advantages

  • Different tone per platform (Instagram / Facebook / TikTok).
  • You choose where and whether it replies automatically — with a realistic delay for a natural feel.
  • Shorter, discreet replies to public comments; more detailed, sales-oriented ones in DMs.
  • Fully trained & set up by us.
COMPLIANCE

Meta Business Integrations & Data Use

Service provider

Social Sentinel and our related Meta business integrations are provided by Online Gifts IKE, a Greek digital marketing and software company.

Business clients connect their own Facebook and Instagram business assets through Meta's authorization process. Online Gifts IKE accesses only the Platform Data that the client authorizes and that is necessary to provide the selected service.

Depending on the features enabled by the client, Social Sentinel may use authorized Platform Data to:

  • display and organize comments and business messages;
  • monitor activity on Facebook and Instagram business assets;
  • assist with responses to comments and messages;
  • support moderation and client-configured automated actions;
  • provide performance information and recommendations;
  • support management of advertising-related activity where the client has authorized this functionality.

Platform Data belonging to one client is used only to provide services to that client. It is not used for another client's purposes and is not sold or used for unrelated advertising purposes.

Actions performed on connected Meta assets are carried out according to the client's instructions or settings. Where automated functionality is enabled, the client chooses and authorizes that functionality in advance.

Service ProviderOnline Gifts IKE
VAT / ΑΦΜEL802163820
GEMI / ΓΕΜΗ171247903000
CountryGreece
Contactsupport@ogsocialsentinel.com
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Interested in “Social Sentinel”?

Book a free consultation and we'll show you exactly how it would work for your business.

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